Legal

Privacy Statement

Syntony Search & Advisory — ABN 44 763 205 993 — July 2026

Syntony Search & Advisory ("Syntony", "we", "us" or "our"), ABN 44 763 205 993, provides executive search and advisory services. This Privacy Statement explains how we collect, hold, use and disclose personal information, and applies to our website, our recruitment and search activities, and our general business dealings with candidates, clients and other contacts.

We are committed to handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Who this statement covers

This statement applies to personal information we collect about:

  • Candidates — individuals we engage with, assess, represent or place through our executive search and recruitment services;
  • Clients — organisations that engage Syntony, and the individuals within those organisations we deal with (e.g. hiring managers, HR contacts, referees, decision-makers); and
  • Website visitors — individuals who browse or interact with our website.

2. Personal information we collect

2.1 Candidate information

In the course of providing search and recruitment services, we may collect:

  • Contact details (name, phone number, email address, mailing address);
  • Career information (CV/resume, employment history, qualifications, professional memberships, remuneration expectations);
  • Reference and background check information, provided by you or by third parties with your consent;
  • Interview notes, assessment results and our professional observations; and
  • Any other information you choose to provide to us in connection with a search or role.

2.2 Client information

In the course of engaging with client organisations, we may collect:

  • Business contact details of individuals at client organisations (name, title, email, phone number);
  • Information about role requirements, organisational structure and hiring preferences; and
  • Billing and engagement details, including those required for invoicing.

2.3 Website information

When you visit our website, we may automatically collect limited technical information such as your IP address, browser type, device information and pages visited, typically through cookies or similar technologies, to help us understand website usage and improve our services.

3. How we collect personal information

We generally collect personal information directly from you — for example, when you submit a CV, respond to an approach, complete a form, or correspond with us by phone or email. We may also collect personal information from third parties, including:

  • Referees and previous employers you have nominated;
  • Publicly available sources, such as LinkedIn or professional directories;
  • Client organisations, in relation to role requirements or feedback on candidates; and
  • Recruitment platforms and industry contacts.

4. Why we collect, hold, use and disclose personal information

We collect and use personal information to:

  • Identify, assess and present suitable candidates for roles;
  • Provide search and advisory services to our clients;
  • Communicate with candidates and clients about opportunities, engagements and feedback;
  • Conduct reference and background checks, with your consent;
  • Manage our business relationships, including billing and invoicing; and
  • Comply with our legal obligations and improve our services.

We will not use or disclose personal information for a purpose other than the primary purpose for which it was collected, unless permitted under the Privacy Act (for example, with your consent, or where required by law).

5. Disclosure of personal information

We may disclose personal information to:

  • Client organisations, for the purpose of presenting and assessing candidates for a role;
  • Referees and background-check providers, with your consent;
  • Our professional advisers (e.g. legal, accounting) and IT service providers, where necessary to operate our business; and
  • Regulatory or government bodies, where required or authorised by law.

We do not sell personal information to third parties. Where we engage service providers who may hold personal information outside Australia (for example, cloud storage or software providers), we take reasonable steps to ensure that information is handled consistently with the APPs.

6. Data quality and security

We take reasonable steps to ensure the personal information we hold is accurate, complete and up to date, and to protect it from misuse, interference, loss, and unauthorised access, modification or disclosure. This includes the use of secure systems, access controls, and limiting access to personal information to personnel who need it to perform their role.

When personal information is no longer needed for any purpose for which it may be used or disclosed, we take reasonable steps to destroy or de-identify it, unless we are required by law to retain it.

7. Access and correction

You may request access to the personal information we hold about you, and ask us to correct it if it is inaccurate, out of date, incomplete, irrelevant or misleading. We will respond to such requests within a reasonable period. In some circumstances, access may be limited in accordance with the Privacy Act — if so, we will explain why.

8. Cookies and website analytics

Our website may use cookies or similar technologies to support functionality and to gather aggregate analytics about how visitors use the site. You can adjust your browser settings to refuse cookies, though this may affect some website features.

9. Automated decision-making

Where we use a computer program to make, or materially assist in making, a decision that could reasonably be expected to significantly affect your rights or interests — for example, automated shortlisting or assessment tools used as part of a search process — we will provide information about the types of personal information used in that process and the types of decisions involved, consistent with our obligations under the Privacy Act.

10. Complaints

If you have concerns about how we have handled your personal information, please contact us using the details below. We will investigate and respond to your complaint within a reasonable timeframe. If you are not satisfied with our response, you may refer your complaint to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au. Individuals may also have separate rights under the statutory tort for serious invasions of privacy introduced by the Privacy and Other Legislation Amendment Act 2024 (Cth).

11. Changes to this statement

We may update this Privacy Statement from time to time to reflect changes in our practices or legal obligations. The most current version will always be available on our website.

12. Contact us

If you have any questions about this Privacy Statement or how we handle your personal information, please contact us:

  • Syntony Search & Advisory
  • Email: josielahey@syntonysearch.com.au
  • Phone: +61 478 803 255
  • Website: www.syntonysearch.com.au